Operational Infrastructure Services
A structural path from diagnosis to scalable execution — engaged as a project, a build, or ongoing fractional leadership.
Background
Over the past 12 years, I’ve built operational infrastructure that lets organizations scale without breaking. I spent a decade at Gonzaga University managing operations across 10+ states, leading initiatives that drove 120% enrollment growth and building forecasting systems that turned guesswork into data-driven decisions. Then I spent two years at Ignitium, a B2B SaaS startup, implementing systems and designing workflows that improved operational consistency and delivery.
I hold an MA in Organizational Leadership from Gonzaga University.
How I Think About Operations
Over the past 12 years, I’ve built operational infrastructure that lets organizations scale without breaking. I spent a decade at Gonzaga University managing operations across 10+ states, leading initiatives that drove 120% enrollment growth and building forecasting systems that turned guesswork into data-driven decisions. Then I spent two years at Ignitium, a B2B SaaS startup, implementing systems and designing workflows that improved operational consistency and delivery.
I hold an MA in Organizational Leadership from Gonzaga University.